If you want a personal dentist with a professional office personnel and the highest quality of care this is the place!! I have had dental nightmares in the past and it took me a while (even with insurance) to walk in an office. Dr. Susan STANDS BEHIND HER WORK, and the receptionist ALWAYS sends reminders including an email with a calendar interface for my Samsung phone. Accommodating schedules too!!! Open some Saturdays and late Wednesday night. As a person who travels for business...this is a HUGE plus! Higeinists are all caring (yes...learned the proper way to floss-yes THAT is a thing)...As long as I am in this area I will stick with this office of great people! Don't hesitate, just make an appointment! More
Dr Fredericks is amazing. Her staff, Jackie is so sweet. They care for your dental work, and explain options to improve your smile. Dr removed my almagams, and did some fillings, painless. Her shots, do not hurt. Her assistant Maria is very gentle when taking impressions. I highly recommend this office. I will be coming back for more dental work. More
Dr. Susan and her team went above and beyond the call of duty. I've had the best dental experience of my life! Dr. Susan is an incredible human being, too, in addition to her expertise. She called me at home after my treatment to hear how I was doing, and even sent me a Happy Birthday email. They are so detail-oriented, even down to playing the best background music for the patient's comfort, exceptionally friendly, and very personable. God answered my prayers in finding a great dentist in my area. Patient, Suzanne H. More
My experience with Dr. Fredericks has been nothing short of fantastic. I have always been terrified on the dentist and avoided getting the care I needed as a result. Dr. Fredericks is talented and cares about you getting the best possible outcome. I've wanted to cosmetically correct my front teeth for years but never felt comfortable with my dentists plan. I came to see Dr. Fredericks and am thrilled with the work she's done. The office staff is great as is the hygienist. I do not plan on seeing anyone else for my dental care in the future. So glad I found her! More
After having such a bad experience at the previous dental office, I was so happy to have found this amazing practice. Everyone at this office is kind and professional. Stephanie in the front office is so helpful, and pleasant, she always goes above and beyond to accommodate every request, I can be needy at times but she always makes me feel so welcomed. Anu the oral hygienist is amazing, she's super gentle and doesn't make me feel like I'm in trouble for having tar and build up. She gives me good tips on how to keep my teeth clean in between visits. Dr. Fredrick's is patient, and knowledgeable. I trust her with her guidance and makes me feel that she is always in my best interest. Jackie and Maria are always super sweet and thoughtful, anytime I visit they make me feel like family, and everyone is always so happy and welcoming. Thank you to the entire practice, I'm so grateful to have found this great group! More
Dr Fredericks Office is by far one of the best dental office anyone can decide to go to. The staff is so welcoming and makes you feel like family. From when you are greeted by Stephanie in the front office who is always so pleasant to greet me and help me with anything I need. She helps me with my appointments and is always so sweet. Anu is so sweet and gentle too, Stephanie already knows to do my appointments with Anu. It's always a pleasure coming for my check ups , everyone here makes you feel so welcomed. Thank you to all the staff at Dr Fredericks Office for making my experience so pleasant. Also thank you for the birthday email, did not expect that at all. Just another reason why I love the staff here. More
Your patients see your passion to help the community. Your service to the community is very much appreciated as well as your students efforts. Your positive vibe and energy help reassure patients and alleviate their anxiety for the dental procedure. Cheers to you and your dental team. You are truly a gem. Thank you so much for your kindness and compassion. More
Dr. Susan Fredericks is an expert in her field. Aside from that, she is very compassionate and caring towards her patients. She volunteers at MEND to share her expertise and to share with the community. She is truly one of a kind! Dr. Fredericks is a very compassionate and approachable dentist--- a dentist that genuinely cares for her patients. More
Dr. Fredericks is the best dentist I've ever been to, and I've been to way too many. I live in Ventura which is 47 miles from her office and I'd rather make that drive than go to anyone else. I was there just yesterday and we were both laughing when I told her that I actually look forward to seeing her. It's like visiting a friend who you really enjoy talking to, but mostly you just listen because all you can say is uh-huh and uh-uh. Seriously, don't bother calling any other dentist because Dr. Fredericks is the best. More
I have been coming here for years. I love the office staff and how clean my teeth feel after. I see Anu and she's fantastic. She's so thorough and professional. Dr Fredericks is always attentive. Thankfully, I haven't needed much dental work so I go in every 6 months for my cleanings. More
I went in today... Into a dentist's office for the first time in years. I had been scared because I knew I would need work and just scared of pain. I felt no pain. The staff is friendly and accommodating. Dr. Fredricks is the best. She just tells it like it is and I appreciate that. My teeth still need a lot of work but I know I'll be in great hands. I also got a cute little care package. More
After waiting over 6 years to go back to a dentist, I was nervous going in. My past experiences had been dreadful to the point that I figured it would inescapably be that way no matter where I went. But (thanks to Susan and her staff) it didn't take me long to realize that I was mistaken. Everyone here is kind and considerate - even the other patients I've met so far. Their work is great and pretty quick, too. They even go out of their way to make sure all insurance and payment information is straight-forward (not to mention they helped me find a good oral surgeon who takes my insurance for wisdom teeth removal). All in all, you can't go wrong here. I plan to remain a patient here for as long as I live anywhere in the general area. Thanks for everything, Susan! More
After waiting over 6 years to go back to a dentist, I was nervous going in. My past experiences had been dreadful to the point that I figured it would inescapably be that way no matter where I went. But (thanks to Susan and her staff) it didn't take me long to realize that I was mistaken. Everyone here is kind and considerate - even the other patients I've met so far. Their work is great and pretty quick, too. They even go out of their way to make sure all insurance and payment information is straight-forward (not to mention they helped me find a good oral surgeon who takes my insurance for wisdom teeth removal). All in all, you can't go wrong here. I plan to remain a patient here for as long as I live anywhere in the general area.Thanks for everything, Susan! More
Dr. Susan Fredericks and her team are wonderful. I've been going there for a couple years now and I've never had any issues. They are very knowledgeable, great with scheduling, and try their best to keep prices fair. Susan is dedicated to her passion and community. She volunteers at MEND clinic and helps teach dentistry all while running her practice. Super woman! Highly recommend! More
Susan and her staff are great. She is a wonderful dentist and they are very accommodating to their patient's needs and schedules. After moving to Nevada from L.A., the three of us still have Susan as our dentist and schedule our Southern California trips around our dental appointments. The office is open one Saturday a month which works great for us. Jackie, the office manager is wonderful as well. Can't say enough about Susan's practice and their professionalism. Five stars for sure. More
I am relieved to finally have a quality, experienced and professional dentist in LA. Choosing health care providers is stressful in a large city like this - fortunately, Dr. Fredericks came with a glowing recommendation so, I thought I would give her office a try. Within moments of walking into her lobby and interacting with her office support, I was sold. Because it's been quite awhile since I've been to the dentist, I've had to visit a couple of times to get everything in order. Under Dr. Fredericks advice, I had to have a deep cavity repaired and I found that her work is meticulous and technique superb. She is thorough but quick. During the procedure she was sensitive to pain and openly communicated the work being performed. In a nutshell, she is super attentive, matter of fact and sings along really well to the great music that plays in her office. I highly recommend Southern Cal Smiles to anyone looking for a solid dental practice. The office is in Woodland Hills and regardless of where you may live, it's worth it when you trust your dentist. Parking is easy and most all insurance is accepted. I actually look forward to returning to her office in another couple of weeks. More
Dr. Fredericks is a talented professional, and a fabulous lady as well. She runs a top-tier office staff that is very attentive and skilled. I do not give away 5 stars very often, but this review is well-deserved. She has fixed both my kids' teeth with beautiful bonding that another dentist in the area couldn't resolve successfully, and very reasonable on the price! She also repaired a cavity that my previous dentist had not even noticed needed fixing - and the tooth was starting to decay. Everything from the beautiful view from the dentist chair, to the warmth and politeness of her team, this is the place to go for all your dental needs. My orthodontist recommended her and I know why. Thank you! More
I don't even know where to start of how amazing Dr. Fredericks is. Her pricing is amazing, her staff is amazing, her work ethic and expertise are amazing. I don't think a better dentist exists anywhere from Camarillo all the way up to Van Nuys. Believe me I have seen many. She is truly the best at what she does. And she is the nicest human being. Never seen anyone so nice and smart on a personal level as well. She does amazing work on your teeth. She is extremely ethical. And she would call you back herself if you have an emergency. I don't think a better dentist exists out there in LA. Highly highly recommend her! More
Dr. Fredricks and staff are simply amazing. I'm very particular when it comes dentistry, it can be very expensive and I like to be assured I'm getting quality service. After my first couple of visits I can honestly say, this office has provided one of my best dental experiences in the past three years.Firstly, she is very energetic, incredibly friendly and her staff follows suit. When picking a dentist, positive energy is not something I typically look for, but in this case I was pleasantly surprised(you will see what I mean). More importantly, I appreciate her scheduling an appointment beyond my work hours, I was not inconvenienced with missing work and attempting to function with a numb mouth all day. More specifically, she replaced a crown that my previous dentist failed to properly secure on multiple attempts$$$. Although, my last dentist of 15 years was experienced, it was always a rush to get my procedure done and to get my insurance billed. With Dr. Fredericks and her dental assistant, I noticed more attention to detail, thoroughness and a sincere evaluation of my dental needs. I now have my new crown, it's better fitting and I'm confident that it will remain a part of my smile for many years to come More
Dr. Fredricks and staff are simply amazing. I'm very particular when it comes dentistry, it can be very expensive and I like to be assured I'm getting quality service. After my first couple of visits I can honestly say, this office has provided one of my best dental experiences in the past three years. Firstly, she is very energetic, incredibly friendly and her staff follows suit. When picking a dentist, positive energy is not something I typically look for, but in this case I was pleasantly surprised(you will see what I mean). More importantly, I appreciate her scheduling an appointment beyond my work hours, I was not inconvenienced with missing work and attempting to function with a numb mouth all day. More specifically, she replaced a crown that my previous dentist failed to properly secure on multiple attempts$$$. Although, my last dentist of 15 years was experienced, it was always a rush to get my procedure done and to get my insurance billed. With Dr. Fredericks and her dental assistant, I noticed more attention to detail, thoroughness and a sincere evaluation of my dental needs. I now have my new crown, it's better fitting and I'm confident that it will remain a part of my smile for many years to come More
Dr. Feredricks office is one the best dental offices I have ever been to... Her Hygienist Alene, is the absolute best Hygienist on this Earth, I am very sensitive and I dread going to have my teeth cleaned every 4 months, but since I met Alene, I have never ever had such a through and pain free cleaning in my life... Dr. Fredericks, thank you for taking care of me all these years. You are all the best. More
I am so impressed with Dr. Susan Fredricks & her staff. They are courteous , kind, & professional from start to finish. I will continue to refer my family & friends as I am so pleased with their customer service & my results! When looking for an awesome dental experience, Dr. Fredricks & her team is your answer! More
You can trust your smile to Dr. Fredericks. My husband, Chris, has been going to her for over 20 years and has all his teeth with only a few fillings in his 60's. I have been her patient for over 10 years. In this time we have always found her and her staff to be professional, informative and friendly. As I greatly value my dental health I am grateful that she is my dentist. More
I have been going to Dr. Fredericks for 15 years. I found her when I worked in Woodland Hills and her location was convenient. I switched jobs and moved further away more than 10 years ago, but I continue to drive almost an hour (sometimes longer with traffic) because I trust her and she does great work! I usually see Anu for cleanings who is fantastic too! Thankfully, I have not needed a lot of dental work, so when Dr. Fredericks tells me I need something done, I completely trust she has my best interest at heart. She works with my insurance and I have not had any discrepancies or problems with this. Her office is always very busy (which I think is a good thing), but not so busy that I feel like I am not getting exceptional service. More
Dr. Fredricks Rocks. I've been seeing her for over 10 years and she does killer aesthetic dental work. i found her several years before I became a patient after interviewing all of the top cosmetic dentists in the greater los angeles area. I had a dental emergency today and she answered her emergency line very welcoming and happy to assist me!!! More
I had a broken tooth & was very nervous to go get it fixed. Dr Fredrick's made me feel comfortable & made sure i would not feel any pain. Her help has brought my self esteem back & i am so happy with my decision. The office is also very nice & the staff is very friendly. I highly recommend Dr Fredricks, you will not regret it. More
I have never written a review on Yelp before, but felt compelled to do so after i read a couple of negative reviews about Dr. Fredericks and her office staff. Since most of the reviews are 5 star could it be that the negative reviews are because of the patient and not the office? Ten years ago I moved into the area as was looking to find a new dentist. I started calling around and couldn't find anyone I wanted to go to. This was because I go by first impressions and that is the receptionist. Then I called Dr. Fredericks office and was greeted by Susan, the office manager. I knew right away that this was the doctor I wanted to start going to! Susan was so friendly and very helpful. I have been going there ever since. Dr. Fredericks is funny, kind and an amazing dentist. She has always squeezed me in whenever I have had an emergency, as well as calling to check on me herself after any involved procedure. Dr. Fredericks schedule is very accommodating for people like myself who have difficulty coming in on a weekday. She is available some evenings as well as Saturdays.I cannot say enough about Dr. Fredericks and her office staff. I will be a lifelong patient and I feel so blessed that I found her all those years ago. More
I have never written a review on Yelp before, but felt compelled to do so after i read a couple of negative reviews about Dr. Fredericks and her office staff. Since most of the reviews are 5 star could it be that the negative reviews are because of the patient and not the office? Ten years ago I moved into the area as was looking to find a new dentist. I started calling around and couldn't find anyone I wanted to go to. This was because I go by first impressions and that is the receptionist. Then I called Dr. Fredericks office and was greeted by Susan, the office manager. I knew right away that this was the doctor I wanted to start going to! Susan was so friendly and very helpful. I have been going there ever since. Dr. Fredericks is funny, kind and an amazing dentist. She has always squeezed me in whenever I have had an emergency, as well as calling to check on me herself after any involved procedure. Dr. Fredericks schedule is very accommodating for people like myself who have difficulty coming in on a weekday. She is available some evenings as well as Saturdays. I cannot say enough about Dr. Fredericks and her office staff. I will be a lifelong patient and I feel so blessed that I found her all those years ago. More
I have been going to Dr. Fredericks for over ten years. She is an outstanding professional and her staff is equally superb. As one example, very recently, I fractured my front tooth and needed to have a replacement within two days (as I was going out of town on a business trip). She was able to arrange with her staff to get the replacement made in the outside laboratory. on an expedited basis, and then she put the replacement in within that very short time period. Wow!!! More
Dr Fredrick's has been my dentist since 1997. 19 years for those who have a math phobia. She and her staff are always attentive and have kept my teeth and gums looking great. I can still eat corn, and for that, I am thankful! Just so you know, the shots one receives here do not hurt, she pre numbs her patients so pain is totally minimal! So, keep smiling and call Dr Fredrick's and say hey! to Susan. She's the nice lady at the front desk. Anu- best dental hygienist ever, kind, gentle and considerate. More
Dr Fredrick's has been my dentist since 1997. 19 years for those who have a math phobia. She and her staff are always attentive and have kept my teeth and gums looking great. I can still eat corn, and for that, I am thankful! Just so you know, the shots one receives here do not hurt, she pre numbs her patients so pain is totally minimal! So, keep smiling and call Dr Fredrick's and say hey! to Susan. She's the nice lady at the front desk.Anu- best dental hygienist ever, kind, gentle and considerate. More
Dr Fredericks gave me a movie star smile. She is extremely professional, fast and gentle. I drive all the way from Ventura to see her and if it was 100 miles farther I'd still make the trip cuz it's worth it. I highly recommend her and her team. Your smile is your first impression to the world. Invest in it. More
Let me start this review off by saying my five star rating does not come lightly. I have had my fair share of dentist visits and have hated every single experience before Dr.Fredericks. Due to an enamel defect, I have grown up extremely self conscious of my teeth. After I graduated high school, my parents and grandpa (who is a retired dentist) accompanied me on my mission to find a dentist to correct my teeth. I have researched and witnessed the work of poorly done veneers and was sure to be extremely picky with who does mine. After multiple visits to different offices, I came to Dr. Fredericks and immediately knew she was my match. Not only were her prices great, but she made me feel comfortable (which is a huge thing for me) and excited for my new smile. I was beyond happy with her work and receive compliments on my smile daily. She is so accommodating to my needs and manages to take me in for an appointment right away if necessary. For once I look forward to going to the dentist and have no anxiety about my visits. Go to her, you won't regret it! Oh, and Susan the receptionist is professional and kind too! More
I rarely write reviews, but I am really just blown away by my entire experience here. First of all, Doctor Fredericks (Susan) is the best dentist that I have ever been to. That has to be said right off the bat. SHE IS AMAZING!!! I'm pretty sure most of us dread going to the dentist and I'm so glad that the entire office just has their stuff together. I can't begin to tell you how I have hated every single dentist I've ever gone to. When I first arrived, I was greeted by front-desk Susan (not to be confused with Doctor Susan). Office Manager/Front-desk Susan is extremely professional, kind, and caring. Exactly the type of person you want to talk to right before seeing the dentist. Especially if you are nervous! She is just awesome. When I went into my first visit, Doctor Fredericks started a plan on how to get me to where I need to be with my overall dental hygiene health. I had a major root canal done and I could barely feel the needle. Doctor Fredericks actually cares about your pain and is aware that you are a human being that just might be uncomfortable. Becky went over the numbers with me and was very clear about the cost. I FINALLY found my dentist and I'm so happy and relieved. I highly recommend Doctor Fredericks. The overall cost isn't super cheap, but since when is dental work cheap? It's also not too expensive. Just know that your teeth are a part of you, and it's in your best interest to take care of yourself. At least, that's what I tell myself each time I improve my dental health while paying the visit bill. It's 100% worth it. Thank you so much Doctor Fredericks. You and your staff are amazing. Don't ever change. More
I rarely write reviews, but I am really just blown away by my entire experience here. First of all, Doctor Fredericks (Susan) is the best dentist that I have ever been to. That has to be said right off the bat. SHE IS AMAZING!!! I'm pretty sure most of us dread going to the dentist and I'm so glad that the entire office just has their stuff together. I can't begin to tell you how I have hated every single dentist I've ever gone to. When I first arrived, I was greeted by front-desk Susan (not to be confused with Doctor Susan). Office Manager/Front-desk Susan is extremely professional, kind, and caring. Exactly the type of person you want to talk to right before seeing the dentist. Especially if you are nervous! She is just awesome. When I went into my first visit, Doctor Fredericks started a plan on how to get me to where I need to be with my overall dental hygiene health. I had a major root canal done and I could barely feel the needle. Doctor Fredericks actually cares about your pain and is aware that you are a human being that just might be uncomfortable. Becky went over the numbers with me and was very clear about the cost. I FINALLY found my dentist and I'm so happy and relieved. I highly recommend Doctor Fredericks. The overall cost isn't super cheap, but since when is dental work cheap? It's also not too expensive. Just know that your teeth are a part of you, and it's in your best interest to take care of yourself. At least, that's what I tell myself each time I improve my dental health while paying the visit bill. It's 100% worth it. Thank you so much Doctor Fredericks. You and your staff are amazing. Don't ever change. More
I have been a patient for over 25 years and my two children have been her patient for the last 20 years. Staff is friendly, professional, caring, understanding and flexible. My son is special needs and Dr. Fredericks is patient and understanding to his needs and works to make sure his visit is as comfortable as possible. I read the reviews from some past patients stating Dr. Fredericks just whizzes in while staff perform most of the work but that is in every dental office. Dr. Fredericks always sees the patient and the best thing about her is she gives you options. Previous Dr.'s have just given me the most expensive option and I found out later I could of had other options. She is also the most educated top Dentist from UCLA. More
I have been a patient of Dr. Fredericks for over 10 years and my husband and two children have been as well. Susan runs a great dental office, from the hygienist to the assistants to the receptionist to the person that handles billing. Her hours are very flexible, and I've been in on more than on occasion on a Saturday. Two years ago I moved to Northern California, and I still travel to the LA-area to see her.Last week I was travelling to LA, but not for dental care. The morning I was leaving, one of my old crowns came off after flossing. I arrived in town on a Saturday that the office was closed. I texted her (the answering service gives out her personal mobile phone number!) and told her what happened. She was across town but said she would be passing through the area of the office around 6pm and would meet me at the office if it worked for me. We ended up meeting at the office and she reattached my crown. I have come to expect great service, but that took the cake!If they had six stars I would give Susan a 6-star review. More
I have been a patient of Dr. Fredericks for over 10 years and my husband and two children have been as well. Susan runs a great dental office, from the hygienist to the assistants to the receptionist to the person that handles billing. Her hours are very flexible, and I've been in on more than on occasion on a Saturday. Two years ago I moved to Northern California, and I still travel to the LA-area to see her. Last week I was travelling to LA, but not for dental care. The morning I was leaving, one of my old crowns came off after flossing. I arrived in town on a Saturday that the office was closed. I texted her (the answering service gives out her personal mobile phone number!) and told her what happened. She was across town but said she would be passing through the area of the office around 6pm and would meet me at the office if it worked for me. We ended up meeting at the office and she reattached my crown. I have come to expect great service, but that took the cake! If they had six stars I would give Susan a 6-star review. More
Dr. Susan Fredericks is a wonderful dentist. I am so impressed by her entire office. The staff is so sweet and extremely knowledgeable. I am one to ask a lot of questions. They took the time to sit and answer all my questions and discuss my options. Dr. Fredericks is so professional, and made me feel at ease. She has so many years of experience, and you could tell by how efficiently she moved. She works with great care, ensuring everything is perfect. It didn't even hurt. That was the best part. I have been talking about her to all of my friends and family, because she is so amazing at what she does. Thank you Dr. Fredericks More
My experience with Dr. Susan Fredericks and staff was incredible. From the moment I walked in they made me feel welcomed and a priority. This October my veneers are one year old and I couldn't be happier. Dr. Fredericks gave me the smile I asked for. She truly listened to what I wanted and gave me my dream smile. I can't thank her and her incredible staff enough. Thank you all for making a life long dream come true. More
THE ABSOLUTE BEST DENTIST AND STAFF! From the moment you walk in you are greeted like they have known you all your life. Always w a warm and friendly smile! They are prompt, never make you wait, and Dr. fredericks cosmetic work is paralleled to none. I recently had a minor issue w my composites that lasted me a solid 2 years, i called the office, they set me up w an appt within two days and she fixed the problem for free. All along making me laugh while sitting in the chair! No dentist has come close to the care she and her staff have shown me!!! More
I usually don't write Yelp reviews but Dr. Fredericks is amazing! I grew up hating my dental experiences and she has completely changed that. She is thorough and trustworthy. Anytime I have a toothache or any kind of emergency she makes sure to get me in there the same day. She also has great relationships in the dental industry, which is great in case you need an emergency root canal -like I've needed many times! Not only does she know what she's doing, but she has a great eye for design. I chipped my front tooth and after seeing her, it looks better than it ever has! Oh, and she's hilarious! I feel comfortable to talk to her about anything. Susan at the front desk is a cutie pie as well! :) More
Dr. Fredericks was recommended by a co-worker, and despite being a little far from my home (downtown L.A.) I went there for 2 years. Dr. Fredericks and her staff are very polite and professional, and while I feel confident about the level of technology they use in their treatments, I don't feel that they try to sell or push the use of technology that many other dentists seem to do. I hadn't been to a dentist for about a year and had to get some fillings done. They did a great job of working with my schedule and insurance/health savings plan to get the work done. Dr. Fredericks also had some concerns about my perio health, so she recommended a deeper cleaning and more frequent check-ups to monitor the condition. At my next checkup, all was good and I was back on track for excellent dental health.Unfortunately, I had to change dentists due to a new job and move to South Orange County. I was shocked when my new dentist told me I needed fillings and perio-treatment totaling almost $4000! It was only 6 months since my last visit, so I knew something wasn't right. I called Dr. Fredericks to get a consultation and she was able to accommodate me on a Saturday. I made the nearly 2 hour trip, and I'm glad I did. Dr. Fredericks conducted the examination herself and informed me everything was fine, there were just a couple things I needed to monitor and stay with regular check-ups to prevent issues. Dr. Fredericks gave me an honest evaluation that put me at ease, if my insurance covered it I would stay put and continue to make the trip up. I would definitely recommend Dr. Fredericks to anyone looking for a dentist in the area, it's worth the trip for top-notch, honest treatment! More
Dr. Fredericks was recommended by a co-worker, and despite being a little far from my home (downtown L.A.) I went there for 2 years. Dr. Fredericks and her staff are very polite and professional, and while I feel confident about the level of technology they use in their treatments, I don't feel that they try to sell or push the use of technology that many other dentists seem to do. I hadn't been to a dentist for about a year and had to get some fillings done. They did a great job of working with my schedule and insurance/health savings plan to get the work done. Dr. Fredericks also had some concerns about my perio health, so she recommended a deeper cleaning and more frequent check-ups to monitor the condition. At my next checkup, all was good and I was back on track for excellent dental health. Unfortunately, I had to change dentists due to a new job and move to South Orange County. I was shocked when my new dentist told me I needed fillings and perio-treatment totaling almost $4000! It was only 6 months since my last visit, so I knew something wasn't right. I called Dr. Fredericks to get a consultation and she was able to accommodate me on a Saturday. I made the nearly 2 hour trip, and I'm glad I did. Dr. Fredericks conducted the examination herself and informed me everything was fine, there were just a couple things I needed to monitor and stay with regular check-ups to prevent issues. Dr. Fredericks gave me an honest evaluation that put me at ease, if my insurance covered it I would stay put and continue to make the trip up. I would definitely recommend Dr. Fredericks to anyone looking for a dentist in the area, it's worth the trip for top-notch, honest treatment! More
I felt compelled to write a review for this dental office because my experience was such a positive one, as well as a rather unique dental situation, and especially illustrates what an honest and compassionate dentist Dr. Susan Fredericks is. I had recently moved to California from Florida when I discovered that I had an infection in my front tooth implant (an implant which was done by a periodontist and cosmetic dentist in Florida). I looked online for a cosmetic dentist and was lucky enough to discover Dr. Frederick's website. When I called, the receptionist (also named Susan), was and is such a delightfully pleasant person to speak with that when she offered me a free consultation just to diagnose the situation, I immediately made an appointment...and how glad I am that I did.An x-ray revealed that I did indeed have an infection in my implant and it appeared as if my "permanent" abutment had eroded away. This was, according to Dr. Fredericks, an unusual thing to happen to a permanent abutment. Because of the unusual nature of the situation, Dr. Fredericks arranged to have the rep that provides the abutments at my appointment so they could see why the previous abutment failed and make sure the appropriate new abutment was ordered. Lo and behold, when Dr. Fredericks took off my crown, she discovered (and the rep confirmed) that the eroded abutment was not a permanent abutment, but a temporary abutment only designed to last 180 days that had been in my mouth for SIX YEARS! This was obviously negligence on the part of my former periodontist and cosmetic dentist...on top of the fact that I had paid for a permanent abutment that I never received! Now... Dr. Fredericks could have done what I suspect most dentists and doctors would do...cover for another doctor in the profession and simply not tell me the true nature of my problem. She could have just as easily told me that the permanent abutment had failed...after all, it had been six years. I probably wouldn't have questioned it if she had told me that. But she didn't try to cover for my previous dentists and she didn't hide the facts. Rather, she chose to be an honest and compassionate professional by explaining to me the true nature of my abutment failure AND THEN she immediately contacted my former periodontist and cosmetic dentist, notifying them of the situation (and sending photos of the temporary eroded abutment) and requesting that they reimburse me for the expenses resulting from this situation....which they agreed to do after correspondence with Dr. Fredericks and the implant rep.I am so grateful to Dr. Fredericks for taking the high road and being honest with me about my situation and who was responsible for it. She did not feel that I, the patient, should have to pay for a situation due to another dentists' negligence that wasn't my fault. How many dentists would do that for a patient when they could have just as easily covered it up and made things easier for themselves? After all, Dr. Fredericks had to take a lot of extra time to take photos, document the situation, consult with the rep, and correspond with my former dentists. She did all of this willingly, and without charge, to help me...the patient!So, I HIGHLY recommend Dr. Fredericks and her staff if you want an honest dentist with integrity and compassion for her patients. And as far as dental fees go, they are reasonable too. I would also like to add that when a dentist, such as Dr. Fredericks, goes to a poor South American country at her own expense and on her vacation time to head up a dental clinic to give people with no access to dental services free dental treatment, that you know you have a dentist who isn't all about the money! She is about helping people. That is the kind of dentist I wish to go to!A BIG FIVE STARS for Dr. Susan Fredericks and her staff! Highly, highly recommend!!!!Mimi Roberts More
I felt compelled to write a review for this dental office because my experience was such a positive one, as well as a rather unique dental situation, and especially illustrates what an honest and compassionate dentist Dr. Susan Fredericks is. I had recently moved to California from Florida when I discovered that I had an infection in my front tooth implant (an implant which was done by a periodontist and cosmetic dentist in Florida). I looked online for a cosmetic dentist and was lucky enough to discover Dr. Frederick's website. When I called, the receptionist (also named Susan), was and is such a delightfully pleasant person to speak with that when she offered me a free consultation just to diagnose the situation, I immediately made an appointment...and how glad I am that I did. An x-ray revealed that I did indeed have an infection in my implant and it appeared as if my "permanent" abutment had eroded away. This was, according to Dr. Fredericks, an unusual thing to happen to a permanent abutment. Because of the unusual nature of the situation, Dr. Fredericks arranged to have the rep that provides the abutments at my appointment so they could see why the previous abutment failed and make sure the appropriate new abutment was ordered. Lo and behold, when Dr. Fredericks took off my crown, she discovered (and the rep confirmed) that the eroded abutment was not a permanent abutment, but a temporary abutment only designed to last 180 days that had been in my mouth for SIX YEARS! This was obviously negligence on the part of my former periodontist and cosmetic dentist...on top of the fact that I had paid for a permanent abutment that I never received! Now... Dr. Fredericks could have done what I suspect most dentists and doctors would do...cover for another doctor in the profession and simply not tell me the true nature of my problem. She could have just as easily told me that the permanent abutment had failed...after all, it had been six years. I probably wouldn't have questioned it if she had told me that. But she didn't try to cover for my previous dentists and she didn't hide the facts. Rather, she chose to be an honest and compassionate professional by explaining to me the true nature of my abutment failure AND THEN she immediately contacted my former periodontist and cosmetic dentist, notifying them of the situation (and sending photos of the temporary eroded abutment) and requesting that they reimburse me for the expenses resulting from this situation....which they agreed to do after correspondence with Dr. Fredericks and the implant rep. I am so grateful to Dr. Fredericks for taking the high road and being honest with me about my situation and who was responsible for it. She did not feel that I, the patient, should have to pay for a situation due to another dentists' negligence that wasn't my fault. How many dentists would do that for a patient when they could have just as easily covered it up and made things easier for themselves? After all, Dr. Fredericks had to take a lot of extra time to take photos, document the situation, consult with the rep, and correspond with my former dentists. She did all of this willingly, and without charge, to help me...the patient! So, I HIGHLY recommend Dr. Fredericks and her staff if you want an honest dentist with integrity and compassion for her patients. And as far as dental fees go, they are reasonable too. I would also like to add that when a dentist, such as Dr. Fredericks, goes to a poor South American country at her own expense and on her vacation time to head up a dental clinic to give people with no access to dental services free dental treatment, that you know you have a dentist who isn't all about the money! She is about helping people. That is the kind of dentist I wish to go to! A BIG FIVE STARS for Dr. Susan Fredericks and her staff! Highly, highly recommend!!!! Mimi Roberts More
Been going here for a decade. Of the dozens of dentists I've encountered in the dozens of cities and countries I've worked in, this group (Sandy, nutty Susan the receptionist, Jessica, and Anu) is the most competent, yet insane, irreverent, politically incorrect bunch yet. Dr. Fredericks is at the top of my list in quality dental work/advice delivered, if not hilarity. So, here, you are provided fun and excellent dentistry -- but, yes, it does cost more than the average Delta Dental provider. I have two different insurance providers, so I'm usually covered for most procedures. Sandy has been a bulldog in getting my insurers to pay on the occasions when they've balked. Not recommended for those with no/low sense of humor, inferior insurance, or an aversion to paying for value received. More
I should start by saying - If you look at my other reviews, you see another dental office on there, so this comes from previous experience. What can I say? I hate teeth cleanings, and yet have managed to find an office where they make them as pleasant of an experience as possible. Right from the get go the Office Manager, Susan, is a delight. She works with you if you do not have insurance, she calls you the day before your appointment to remind you and she is just generally happy to be alive. TOTALLY great energy to walk into the office (I wish more businesses understood how vital this portion of the experience is). Anu is the hygienist that works on my teeth but, get this, she is actually a dentist! So, you're getting your teeth cleaned by someone that already knows everything about your teeth. She has really calm energy, makes 100% certain that you feel comfortable and ASKS YOU what you are comfortable with her doing. I had a bad wreck in 2012 when I first started coming to their offices and preferred that I not have x-rays on my teeth at that visit due to so many x-rays that year. They didn't push me and Anu just said, "Ok no problem. We can do them when you're ready." WHAT?! I GET TO DECIDE?! I instantly knew this was the office for me. When Dr. Fredricks gets to you, she is reading x-rays, cracking jokes and truly listening to what you have going on. She isn't a spend 5 minutes and leave you kind of dentist. OH and I cannot gush over how clean these offices are enough. They are SOOOO clean!!! Not being sexist, but this office is run by all women and it just makes a difference. Sorry, boys. :) I do not have dental insurance, so my experiences have been a bit different than other reviewers. But I am shocked to read that other employees have been rude to patients. I'm not here to judge anyone's experience, but I find that really difficult to wrap my head around because my experience has been night and day from that. Highly recommend this dentist and staff! More
I should start by saying - If you look at my other reviews, you see another dental office on there, so this comes from previous experience. What can I say? I hate teeth cleanings, and yet have managed to find an office where they make them as pleasant of an experience as possible. Right from the get go the Office Manager, Susan, is a delight. She works with you if you do not have insurance, she calls you the day before your appointment to remind you and she is just generally happy to be alive. TOTALLY great energy to walk into the office (I wish more businesses understood how vital this portion of the experience is). Anu is the hygienist that works on my teeth but, get this, she is actually a dentist! So, you're getting your teeth cleaned by someone that already knows everything about your teeth. She has really calm energy, makes 100% certain that you feel comfortable and ASKS YOU what you are comfortable with her doing. I had a bad wreck in 2012 when I first started coming to their offices and preferred that I not have x-rays on my teeth at that visit due to so many x-rays that year. They didn't push me and Anu just said, "Ok no problem. We can do them when you're ready." WHAT?! I GET TO DECIDE?! I instantly knew this was the office for me. When Dr. Fredricks gets to you, she is reading x-rays, cracking jokes and truly listening to what you have going on. She isn't a spend 5 minutes and leave you kind of dentist. OH and I cannot gush over how clean these offices are enough. They are SOOOO clean!!! Not being sexist, but this office is run by all women and it just makes a difference. Sorry, boys. :)I do not have dental insurance, so my experiences have been a bit different than other reviewers. But I am shocked to read that other employees have been rude to patients. I'm not here to judge anyone's experience, but I find that really difficult to wrap my head around because my experience has been night and day from that. Highly recommend this dentist and staff! More
Great dentist in every respect. Very caring, knowledgeble and professional. My wife has been going to her for over 20 years and she has been my dentist for the last 3 years.. The entire staff is excellent, especially Susan who is always upbeat and always makes you welcome when you walk in the door. If you want a family dentist that truly treats you like "family", I highly recommend Dr. Fredericks and her excellent staff. More
being new in the area and asking a friend that is how I got introduced to Dr. Susan Fredericks and my first impression of her and staff was great. They made me feel like they new me as family from Susan and Sandy at the front desk to Jessics in the back, Anu the hygiene and Dr Susan Fredericks. I truly reccomend them for your dental care and smile. ThanksMel, Studio City More
being new in the area and asking a friend that is how I got introduced to Dr. Susan Fredericks and my first impression of her and staff was great. They made me feel like they new me as family from Susan and Sandy at the front desk to Jessics in the back, Anu the hygiene and Dr Susan Fredericks. I truly reccomend them for your dental care and smile. Thanks Mel, Studio City More
Very impressed! To begin with, what a nice front staff...Susan is her name as well, she's been there apparently for over 16 years. You get the feeling that everyone in that office not only enjoys their job but goes out of his or her way to make you feel at ease. As for the actual visit, from the dental assistant to the hygienist it was swift, comfortable (as a dental visit can get, but the best I've had in the 25+ years I've been going) and gentle. I was asked every few minutes if I was doing well or felt any pain. Certainly an advanced office using state-of-art equipment. The doctor is extremely friendly and honest. In the past I have been to dentists that suggest that I look into different procedures etc whereas Dr. Fredericks kept her feedback clear and frank. She even left me a follow-up voice-mail with a personal note/message. I refer anyone, even if it's a bit of a drive...figure it's worth it for only twice a year! The office also had ran all my health insurance information beforehand so it saved the waiting game and I was taken in within 5 minutes. More
Very impressed! To begin with, what a nice front staff...Susan is her name as well, she's been there apparently for over 16 years. You get the feeling that everyone in that office not only enjoys their job but goes out of his or her way to make you feel at ease.As for the actual visit, from the dental assistant to the hygienist it was swift, comfortable (as a dental visit can get, but the best I've had in the 25+ years I've been going) and gentle. I was asked every few minutes if I was doing well or felt any pain. Certainly an advanced office using state-of-art equipment. The doctor is extremely friendly and honest. In the past I have been to dentists that suggest that I look into different procedures etc whereas Dr. Fredericks kept her feedback clear and frank. She even left me a follow-up voice-mail with a personal note/message. I refer anyone, even if it's a bit of a drive...figure it's worth it for only twice a year! The office also had ran all my health insurance information beforehand so it saved the waiting game and I was taken in within 5 minutes. More
I first visited Dr. Fredericks last year, along with my husband and daughters. The initial impression, after speaking with her receptionist on the phone, was "Wow, what a friendly place". The receptionist, also named Susan, was extremely friendly and very helpful. She worked with our schedules, not an easy feat with a family of six, and did all she could to accommodate us. That was the beginning of what would prove to be a great experience with Dr. Fredericks. When we arrived for our initial appointments, we were greeted with big smiles and a warm welcome from all of the staff members. We immediately felt like old friends coming to dinner. Then came the fun part(I know it's hard to believe you can have fun at a dentist, but it's true), hearing Dr. Fredericks tell all sorts of entertaining stories about her family and her many hobbies-before you know it, your teeth are cleaned, x-rayed, and polished, and your not even sure when it happened. They run a very professional office and are very thorough. I would recommend Dr. Fredericks highly not only because she offers the highest quality in Dental care, but because it's a visit you don't try to avoid, unlike dentists I've used in the past. More
